Xfinity internet customer service. Xfinity Community Forum .
Xfinity internet customer service I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month. Learn how to determine Xfinity service availability at your address. Dec 20, 2022 · Xfinity’s callback service lets you schedule a time to speak to a Xfinity customer service agent. com. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. Also, based on reviews, I knew Xfinity was one of the best cable internet providers. Customer Service Phone Number 2. Was your question answered? Please, mark a reply as the Accepted Answer. Login to your account at xfinity. The primary contact phone number for residential customers is 1-800-XFINITY (1-800-934-6489). com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Find information about your rights and how to contact Xfinity. There are several convenient ways to pay your Xfinity bill. Looking to change or cancel NOW Internet? Aug 14, 2017 · Activate an Xfinity Gateway or third-party modem with the Xfinity app Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app. Xfinity has terrible customer service. Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. Probably the $30/100mbs service. Xfinity doens’t require a contract for most plans, so it’s a good month-to-month option. Contact Customer Service at (800) 391-3000. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). Jun 27, 2023 · You can also contact customer service through the app’s messaging feature. 95 plus the cost of ooma for my phone service, which is far cheaper than paying for regular phone service. Launch Xfinity Connect to use your Comcast email address. Press Enter to send it Sep 30, 2024 · Hello user_pfu8wc we're very sorry to hear that the internet device isn't working as expected. Influence-free. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. Dec 9, 2024 · My xfinity internet bill just increase from $45 to $75 today, that is a 67% increase. st/35Dr7MH. Jan 5, 2022 · Thank you for choosing to work with us here online for account support. Select "Xfinity Support" from that list. I might have to cancel this service with xfinity. 95 a month. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer Jan 2, 2025 · I am an Official Xfinity Employee. 2. 1 Order internet from Xfinity to get fast WiFi speeds and home internet service. A useful database with up-to-date info on common Xfinity issues and troubleshooting fixes. 1. Find out how to reach Xfinity customer service by phone, chat, online, or in person. Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect May 20, 2024 · I am an Xfinity customer that has been forced to put of with there worthless service every day for a week as it goods out and says "no internet connection' and yet unplug power and it reboots after losing ten minutes of a show or game. 3 days ago · Comcast Internet Service has Flex 4K streaming and hotspot services. Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. Schedule or make payments, view statements and manage bill settings. Value-wise, Xfinity internet is worth the money. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. Instead, type "Xfinity Support" there. You can always reach customer support by calling 1-800-XFINITY (800-934-6489), however our team of experts are also here to provide support for your account concerns as well, and we would love to help you out. Choose gig speed (1000 Mbps) internet to get an Unlimited Xfinity Mobile line for a year + a $100 virtual prepaid card when you shop online. The link t Oct 30, 2022 · Xfinity X1 cable customers who have downgraded or disconnected Xfinity Internet service may no longer have access to some X1 internet features. As good as the tv service and internet is, I'll definately be cutting the cord very soon. & Jul 2, 2024 · Thank you for your feedback, user_tqaslp. Customers without Xfinity Internet who attempt to access these apps/features going forward will see the following upsell message on their TV: "This feature requires Xfinity Internet. Get the most out of your service, troubleshoot issues, even watch help videos. Learn about Xfinity hours, outages, bill payment, service sign up, cancellation, and FAQ. Press Enter to send it Visit your NM Xfinity Store by Comcast at 4601 E Main Street. Power Residential Internet Service Provider Customer Satisfaction Study . The customer service line wasn’t helpful what so ever. Xfinity For full functionality of this site it is necessary to enable JavaScript. Our team is here to help. If you need immediate assistance for account or service-related issues or questions, including about the Affordable Connectivity Program, please call 1-800-Xfinity for Xfinity residential services or 1-800-391-3000 for Comcast Business Services. Aug 30, 2023 · Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). g. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Xfinity also offers a prepaid internet plan, but it’s slow, pricey, and requires a modem purchase—not a great deal. To sign up for Xfinity Mobile, you’ll need to have Xfinity Internet. Xfinity is the largest internet service provider (ISP) in the U. Usually with the internet essentials program an application is needed. Think I will solder all connections and take cost of the bill See answers to your FAQs about NOW Internet. You may qualify for Internet Essentials if you live in an area where Xfinity Internet service is available and meet these eligibility requirements: Participate in qualifying assistance programs Including the National School Lunch Program, housing assistance, Medicaid, and SNAP. Read below to see the top rated Xfinity businesses on Yelp and their customer service rating. Mar 6, 2024 · Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services! If you are not already an Xfinity Mobile customer, be sure to bring your latest bill from your current mobile carrier so we can find ways to save you money with Xfinity Mobile. Customer Care: Comcast Customer Care is available by… Visiting xfinity. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help). Mar 8, 2023 · I am a live person and can help you via Forums. If you prefer to speak over the phone you can call us at 1-800-Xfinity (800-934-6489). Thursday, December 19th, 2024 10:13 PM. Xfinity Assistant can help you fix internet connectivity issues. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. Philadelphia, PA . May 31, 2024 · Customer service is a great reason for leaving xfinity. Oct 11, 2024 · You can reach our wonderful Customer Service team through 1-800-Xfinity if you would rather speak to someone, however, we can help with a wide range of concerns from your plan to services! If you would like to continue here, can you please elaborate on the concerns you are having? Dec 17, 2024 · The "To:" line prompts you to "Type the name of a person". Xfinity Community Forum Sunday, January 30th, 2022 9:22 PM. This ranking reflects Xfinity’s recent effort to improve their customer support. NOW Internet is a new high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Feb 5, 2025 · In 2022, Xfinity ranked third in three of four regions in the J. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. The Xfinity app is a powerful tool for managing your services. I am afraid I can't afford this. Check out the savings calculator to see what you can save when you switch to Xfinity Mobile. Buy one line of unlimited talk, text, and data from Xfinity Mobile and get a second completely free—only available to Xfinity internet customers. Xfinity internet customers can take advantage of exclusive deals when you switch your cell phone plan to Xfinity Mobile and bundle your mobile and internet service. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. From the More tab in the Xfinity Home app, click Chat with an Agent. We ask that you post publicly so people with similar questions may benefit from the conversation. Dec 11, 2022 · Program to lower my monthly bill and amnesy, to forgive the past due balance, explained the xfinty website says If a customer qualifies and enrolls in ACP with Comcast, the 90-day and outstanding debt eligibility restrictions do not apply for the duration of ACP, I was transferred to customer service and after being transferred to billing and Dec 20, 2024 · Then I was charged $9. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. When my 2 year contract expired, they automatically locked me into another contract for internet service at $59 without my permission. Power’s 2023 U. Jan 16, 2025 · To speak with a live agent at Xfinity over the phone, you can call their customer service number: 1-800-XFINITY (1-800-934-6489). I would like to take a closer look at your modem issues and see what we can do to get this corrected. Now they increased the cost of this 50%. How can I speak to a live agent? To speak with a live agent, call COMCAST and follow the prompts or use the chat option on their website or app. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. Nov 25, 2024 · @user_5nbx79 We appreciate your time in reaching out to us here on our Xfinity Forums. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. They even put the poles. Jan 30, 2022 · Customer Service. Find the right help and support you need. To do so, click on the chat icon located at the top right of this forum Oct 31, 2020 · Comcast has the worst customer service I have ever experienced. As you are typing a drop-down list appears. Sign in with your Xfinity ID Enter your Check Xfinity availability at your address and customize your plan. Xfinity is popular for Professional Services, Home Services, Internet Service Providers. Find solutions for your Xfinity Internet, TV, Voice, Home and other services. Let me know if you have any questions. Lower internet speed. Get the most out of Xfinity from Comcast by signing in to your account. If you’re looking for fast internet speeds at a good price, Xfinity is hard to beat. Aug 30, 2023 · Comcast has horrific customer service. Oct 10, 2024 · I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. Jul 23, 2024 · user_zm3jvo, Thank you for reaching out to Xfinity Support. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. D. I was locked into a 2 year contract for internet service at $35. To do so, click on the chat icon located at the top right of this forum's page. An "Xfinity Support" graphic replaces the "To:" line. 0 Accepted Solution NOW Internet is a new high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Type your message in the text area near the bottom of the window Press Enter to send it 6 days ago · I set up an appointment for my WiFi to hooked up today. Type your message in the text area near the bottom of the window. Sep 26, 2023 · We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. And go with other option. Dec 19, 2024 · Customer Service. With the service, which handles Xfinity internet and billing department questions, you don’t have to spend hours on hold waiting for an agent. Sep 4, 2024 · I have been a customer of Xfinity (mostly internet) for over 12 years and while service performance is good, the customer support and experience is beyond terrible. There are a variety of ways to get in touch with a Comcast specialist. You may use our Xfinity Assistant here to chat with a live agent 24/7. Find solutions for your products. Xfinity offers multiple ways to reach out, ensuring that customers can get help conveniently. Once there, you can direct your messages to "Xfinity Support. ” Xfinity App Follow the link and scan the QR code to download the Xfinity, or simply text “Xfinity app” to 266278. Get in touch with Comcast Business. You can also pay your bill via the Xfinity My Account app (Apple and How to Contact Comcast Xfinity Customer Service. Their AI should be change to [Edited: Language]. It offers: Direct access to live chat; Troubleshooting guides; Account management Get the most out of Xfinity from Comcast by signing in to your account. 1 day ago · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Feb 6, 2025 · Hey there, @user_j845dc!Thanks for taking the time to post in our Xfinity Community Forum. You have switched my modem twice and checked the box outside and still no results. I'm sorry to hear about the service issues you've been experiencing with slower-than-expected speed and its effects on your job. Xfinity has 314 locations on Yelp across the US. . com and click on billing. Ad-free. . I am a senior and with low income, I can not afford this price increase. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. Using the Xfinity App. Shop Xfinity offers, pricing and packages at the right price for your needs today! 4 days ago · hi my equipment did not include the cable cord Jan 16, 2025 · I recently inquired about setting up internet service at my apartment, and I was offered a business plan because my address comes up as business unit in the xfinity system (drawback to living in a Jan 22, 2025 · Once there, you can direct your messages to "Xfinity Support. With multiple contact options, including live chat, social media, and the Xfinity My Account app, Comcast ensures that customers have access to timely and effective support. Jan 17, 2024 · The "To:" line prompts you to "Type the name of a person". What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. Get answers to your questions 24/7. You’ll see current and past bills here, and can set up autopay for your convenience. But the cost for cable and internet service plus the device fees monthly have gotten to high. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. $ 60 /mo for 1 year The rating indicates that most customers are generally dissatisfied. Nov 26, 2024 · One of the most direct ways to get in touch with Xfinity is by calling their customer service line. Here's the detailed steps to direct message us: Jun 24, 2022 · A user asks how to contact a human being on the phone for their account questions and issues. That being said, its ratings were above average in every other region in the country: the North Central region, the South, and the West. Feb 3, 2025 · Low customer satisfaction ratings: In J. Xfinity Internet and Xfinity Mobile customers access to Xfinity WiFi hotspots included, others only with NOW WiFi Pass unless special conditions apply. NOW Mobile is a flexible, affordable, prepaid mobile service backed by the Xfinity network. Troubleshoot with the Xfinity Assistant (available 24/7) Follow the link and click the tile labeled “Troubleshoot Internet. When I called, they told me that they had send reminders to me via email which I did not receive. , in stadiums or at Dec 9, 2021 · @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. Dec 9, 2021 · Hello there @user_d39772 we have more than a few great pages that will help you set up your new Wi-Fi connection! This page shows you how to use our awesome Xfinity app to set up and activate your new modem and services. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. He came out and said that the cable for the internet wasn’t there. Access the support you need on all your devices, troubleshoot issues, manage your account, and more. Internet Service at Two Addresses. I tried to go online today to see what other packages are available to me, as an existing customer. Aug 30, 2024 · In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. Closed. Dec 6, 2024 · Congratulations on reaching the 90-day mark with your gigabit internet plan! To redeem your $100 Virtual Prepaid Card, please follow these steps: Check Your Eligibility: Ensure you've maintained the qualifying service for at least 90 days and your account is in good standing. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Xfinity. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. Press Enter to send it Jan 30, 2025 · The "To:" line prompts you to "Type the name of a person". We can take care of everything right here through our platform. Pay your Xfinity bill anytime, on any device. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Xfinity Community Forum 1 Message. Find a store. You can also visit a local Xfinity Store to cancel your Xfinity service in person. The Xfinity NOW portal is a great resource to reach our dedicated NOW professionals. Oct 17, 2024 · Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Please provide as many details about your experience, questions, or concerns as possi Visit your WA Xfinity Store by Comcast at 1163 E Wishkah Street. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services! Jan 28, 2025 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. " Please add your full name and service address to help us locate your account. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to Feb 6, 2025 · “My parents had Xfinity Internet, and there were no problems,” said Chantel Buchi, an Xfinity customer in Salt Lake City. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can. Jan 2, 2025 · The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). Stream, work, game, and learn with Xfinity Internet today! Get the most out of Xfinity from Comcast by signing in to your account. I have been with Comcast for 7 years and will terminate my account at the end of this year. Nov 26, 2024 · Call the Main Customer Service Number. I only use this for my phone service, Ooma, so I pay 9. See store hours and information. I don't need to pay to get frustrated. NOW WiFi Pass only available on WiFi hotspots that are owned and operated by Xfinity excluding other companies' hotspots including those that offer Xfinity WiFi access (e. Xfinity also Aug 28, 2024 · Find a local contact number. Official employees and other users reply with suggestions, tips and links to other resources. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Regards,-HB Nov 7, 2022 · I have had multiple comcast service teams to my home over the past 5 months and still cannot get my internet working reliably day to day. Visit My Account online or download the Xfinity App, the choice is yours. The self service options to transfer 6 days ago · I set up an appointment for my WiFi to hooked up today. Jan 30, 2025 · The "To:" line prompts you to "Type the name of a person". The Comcast Internet Customer Service Number, reliable resource for addressing any internet-related concerns. The best times to call are typically early in the morning or later in the evening when call volumes tend to be lower. “So when we got our own place, Xfinity was the first internet service I thought of ordering. Xfinity wouldn't allow me to use lifeline to pay for the service. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. They are elderly so I would probably help them set it Nov 30, 2024 · Customer service phone number Hello @user_yy38fv, Our team would be more than happy to help!To get started, please create your own post without your account information. The official website is xfinity. Feb 3, 2025 · Can you please send us a DM. It's not just a joke, it's insulting and a mind blowing experience just trying to speak with a live agent. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). Websites are really slow May 20, 2024 · I have a family member who may be interested in switching from their ATT DSL to the new NOW xfinity internet. You can also ask questions, get support articles, or connect with a live agent if needed. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. S. You can also reach us at 1-800-XFINITY(934-6489) or via the instructions below. That I would need to set up a different appointment for a cable to be ran underground or brush to be removed and ran in the air. Type your message in the text area near the bottom of the window Press Enter to send it Feb 29, 2024 · At my current address, I have had Comcast Internet since 2013. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Jul 5, 2024 · Find the fastest way to contact a Xfinity customer service representative by phone or online. This line is available 24/7 for general inquiries including billing questions, service issues, technical support, and more. mnyinuk mrghf mjkv kbkh luuk yzn jsilnfv eyf dccyzse wkenp ondezu owupzb rhj uvgiebrd yfouiaaqn